Privacy statement

1. What data do we collect?

Depending on the type of service offered, REZ-CARE Sàrl, whose registered office is at Rue Jean-F. Bartholoni 6, c/o Tal Schibler, avocat, DGE Avocats, 1204 Geneva (hereinafter “ we ”) may collect and process the following data:

  • Personal information, including surname, first name, postal and email address, telephone number, nationality, date and place of birth, gender, photograph, marital status, professional situation, level of education, income and data on your habits and preferences;
  • Information relating to the use of our services, in particular the identity or characteristics of the people with whom you have been put in contact or the documents you have consulted;
  • Information relating to the use of our website, including IP address, type of browser used, content of searches carried out on our website, browsing history on our website including the date and duration of the visit, and location information.

This data may concern a user of our website, a potential client, a client or any other person connected with a client in any capacity whatsoever, insofar as this information is provided by a client.

2. For what purpose and how do we process your personal data?

In accordance with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), we collect and process personal data in order to fulfil our contractual, legal and regulatory obligations.

We do not use profiling or decision-making based solely on automated processing. Should this change, this statement will be updated beforehand.

Audience measurement. We use Koko Analytics, a tool installed on our own website and hosted in Switzerland, which measures traffic in aggregate form, without cookies and without sharing data with third parties.

With your consent, we also use Google Analytics (Google Ireland Ltd) to measure our website's audience in aggregate form. IP addresses are anonymised. You can withdraw your consent at any time via the Cookie policy page (“Manage your consent settings” section).

3. With whom may we share your personal data?

We may share your personal data with the following recipients, provided this is legally permitted or required:

  • Administrative authorities
  • Other users of our services, with your consent
  • Auditors or legal advisers.

We may need to transfer your personal data outside Switzerland. Where the transfer is to a country or territory that does not offer an adequate level of protection of personal data under the applicable legal provisions, in particular the GDPR and the FADP, the transfer and processing of the data are subject to appropriate safeguards, in particular standard or ad hoc contractual clauses. We can provide, on request, a copy of the safeguards implemented.

4. How long do we keep your personal data?

We keep the data collected for as long as necessary to fulfil contractual, legal or regulatory obligations. In general, this means that data is kept for the duration of the contractual relationship.

5. Expert applications (“Join our experts” page)

Data processed. Your identity and contact details (surname, first name, email address, optional telephone number), your professional information (profile, status, place of practice, link to your profile or website, professional identifiers, training, experience, languages, fees), your answers to the listing questionnaire, our team's notes and assessment, and the date and wording of your consent. To protect the form against abuse, your IP address is used temporarily; it is not kept in your file.

Purposes and legal bases. This data is used to review your application, verify your professional information, arrange an interview and decide on your listing, and then, if you are listed, to refer individuals or organisations to you. It is processed on the basis of your consent and of pre-contractual measures taken at your request (Art. 6(1)(a) and (b) GDPR; FADP).

Decision. Each application is reviewed by a member of our team. An internal assessment grid supports this review, but no decision is made solely by automated means.

Recipients. Our team and our hosting provider, Infomaniak (Switzerland). If you book an interview, the scheduling provider TidyCal, based in the United States (see section 3 on transfers). Your data is not published. If you are listed, your professional contact details may be shared with the individuals or organisations we refer to you. Supporting documents (diplomas, insurance certificate, criminal record extract) are requested only at the end of the process, sent via a secure link and never published.

Retention period. An unsuccessful or withdrawn application is deleted 12 months after the decision. A successful application is kept for the duration of the collaboration; supporting documents are deleted when it ends.

Your rights. You may at any time access your data, have it corrected or deleted, and withdraw your consent with effect for the future, by writing to ref_rezcare@rezalliance.com or to our data protection officer (see below).

6. What are your data protection rights?

Depending on the data protection laws applicable to your situation, you have the following rights:

  • Right of access: to obtain information about the processing of your personal data and to request a copy of that data
  • Right to rectification: to request that your personal data be amended if you consider it incomplete or inaccurate
  • Right to erasure: to request the deletion of your personal data insofar as the law permits
  • Right to restriction of processing: to request that the processing of your personal data be restricted
  • Right to object: to object to the processing of your personal data on grounds relating to your particular situation
  • Right to withdraw consent: to withdraw your consent to the processing of your personal data at any time
  • Right to data portability: insofar as the law permits, to request the return of the personal data you have provided to us in a usable format or, where technically possible, its transfer to a third party
  • Right to lodge a complaint with the competent supervisory authority.

Even if you object to the processing of your personal data, we may continue processing it if it is (i) required by law, (ii) necessary for the performance of a contract to which you are a party, (iii) necessary for the performance of a task carried out in the public interest, or (iv) necessary for the purposes of the legitimate interests we pursue, including the establishment, exercise or defence of legal claims.

For any further information, or if you wish to exercise the above rights, please contact our data protection officer (dpo@alrix.fr).

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